Social Crisis Management

It is essential that all possibilities are envisioned within a social plan and for those that aren’t conceived, to put in place crisis management that can quickly resolve any issues.

The social intake process conducted by Havas Digital Middle East ensures that all of the aspects of Community Management are considered so that a solid foundation begins on day one and identifies the voice and topic of the community; the escalation process and crisis management; the content strategy and deep analytics to measure and refine throughout the process.

When 23Prime Digital Middle East Social was a little kid, we wanted to grow up and be firefighters. As such, through this thorough undertaking we hope clients respond, manage and solve issues their brand may face because they are active on social platforms.